Accountant Care

Elevated support
for all accountants and their clients

Accountant Care was designed with one purpose: to empower the success of firms and their clients. Access specialized support and expert resources—directly from the BILL Help Center.

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Accountant Care: Expertise you can trust

At BILL, supporting accountants and their clients isn't just a promise—it's a priority. BILL has built a reputation over nearly two decades and is now the trusted choice for over 85 of the top 100 US accounting firms as of June 2024.

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Get VIP support and stay
focused on your goals

Dedicated support team

Get routed automatically to our team of  Accountant Care certified experts.

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Expedited issue resolution

Resolve issues quickly with prompt  and personalized service over the phone,  chat, or email.
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Advanced Training

Get unlimited access to a library of trainings videos and certifications. Get live trainings on topics from onboarding to reducing turnover.

Why BILL?

92%

of accounting customers said BILL helps them to work more efficiently.**

90%

of accounting customers find BILL controls result in an increase of client trust.*

86%

say BILL’s Accountant Console helps them manage their accounts better than other methods.*

81%

of accounting customers said BILL allows their firm to better advise their clients.*

*Based on a 2024 survey of almost 500 accounting firm partners
** Based on a 2021 survey of over 500 accounting firm partners.

Frequently asked questions

What is Accountant Care?

Accountant Care is a specialized service offering for our accountants and accountant clients. Accountant Care provides access to certified agents, faster support, expedited issue resolution, and unlimited access to training resources.

What type of training is available with Accountant Care?

Your team will benefit from unlimited access to an exclusive library of self-paced training videos and Getting Started guides. Certification is available for Accountant Console users. Discounts are available for instructor-led or on-site live training sessions.

Do I need to purchase Accountant Care?

No, Accountant Care will be available to you and your clients at no additional cost.

How do I know if I am eligible for Accountant Care?

Accountant Care is an added benefit to your BILL Accountant Console package. If you qualify you and your clients will automatically benefit from Accountant Care as an accountant customer.

Elevated supportfor all accountants and their clients