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9 easy ways to get the most out of BILL Spend & Expense

9 easy ways to get the most out of BILL Spend & Expense

The BILL Team
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When it comes to managing your financial operations, there’s no doubt a lot on your plate. That’s why we want to share our top tips to quickly help you get more control, efficiency, and visibility into your spend and expense management.  

BILL Spend & Expense users reported saving an average of 12 hours and $10,630 monthly based on a March 2022 survey of 127 users. This article aims to quickly get you up and running, learn about valuable features, and customize how you use the platform for your specific needs.

So, let’s start with the 101 on BILL Spend & Expense. Then, we’ll dig into ‌more advanced tips and tricks to help you budget proactively, get real-time spend visibility, and close the books faster.

The basics: Get started with BILL Spend & Expense 

Start off on the right foot with these tips for getting the most out of your account. 

1. Invite your team to start spending smarter

Get your team on the BILL Spend & Expense! Whether they're spending or reviewing budgets, processes work most seamlessly when everyone can access the platform. Invite your team to join and ensure budget owners are set up and up to speed on best practices.

Here’s how to add people to your account.

2. Get familiar with budgets 

Budgets are essential to tracking spend and ensuring you don't encounter any end-of-month surprises. With BILL Spend & Expense, you can create multiple budgets to fit your company's needs and to get more visibility and control over your financial operations.

When you first sign up, all users are assigned ‌a default budget. Get more out of the platform by separating spend by department, event, or other expense category. 

Check out the budgets overview for more information.

3. Try it yourself

The best way to get the hang of BILL Spend & Expense? Make a transaction yourself! If you’ve made a recent purchase, upload the receipt to see how easy it is to review and approve. 

For more information on getting started, view the BILL Spend & Expense Getting Started Checklist.

Next steps: Boost efficiency and get more visibility into spend 

Already familiar with the platform? Added all your users? You're on a roll! Here are a few next-level tips and tricks as you move forward.

1. Set up integrations with your accounting software 

Spend more time on higher-level strategy instead of manual receipt matching. Is your accounting software synced to your account? If so, transactions can automatically sync every 24 hours.

Here’s how to sync transactions to your accounting integration. If your accounting software doesn't integrate, check out our reformatter for easier uploading. 

2. Get up and running with the BILL Spend & Expense app

We hate to brag, but our app is incredible and enables you to manage the entire spend lifecycle in one place. Use it to upload and track receipts with ease. In a hurry? Snap a photo and upload it later. No more waiting until the end of the month to find that one expense receipt. Stay organized more easily with the app.

Download the BILL Spend & Expense app.

3. Empower your team with roles and budget owners

Roles determine the actions users can perform within a budget. In BILL Spend & Expense, there are four primary ones: admins, auditors, bookkeepers, and members. However, any user—regardless of their role—can be assigned as a budget owner or budget member. Budget owners can assign funds to budget members, giving them more visibility and control over their group’s spending.

Get all the details on how to use user roles and permissions.

Advanced tips: Access more credit and customize control

If you're confident using the tips and tricks above, you're you’re well on your way to mastering BILL Spend & Expense. Here are a few more valuable tips and tricks. 

1. Increase your credit limit 

Looking for a larger credit limit? Request an increase by sending your latest financial statements, including your balance sheet and profit and loss (P&L) statement. These documents give our underwriters a more comprehensive view of your company's financial position. 

Learn more about how to increase your credit limit.

2. Take advantage of merchant controls

Set restrictions on spending based on merchant category codes (MCC). Preemptively select which categories are completely blocked from spending or only allow spending in specific categories, giving you complete control over every purchase. No surprises here.  

Get more info on how to set up merchant controls.

3. Assign funds to budget members

When a budget member is first assigned funds, a virtual card is automatically generated to enable them to start spending without waiting for a physical card. Admins and budget owners can adjust funds for whatever reason. Whether the funds allocated are too high or low, you can easily make changes—whether it's for an individual or multiple budget members. 

How? Here’s a step-by-step guide on how to edit funds assigned to a budget.  

Get the most out of your BILL Spend & Expense account 

We know you’re busy, so we want to make it as easy as possible to use all the tools and features available to streamline your financial processes. By taking advantage of roles, budget customization, merchant controls, our mobile app, and more, we aim to maximize the value of BILL to your team.

Log into your BILL account to check out these features and more. Want help getting started? Head to our Help Center to get support via live chat and phone.

Author
The BILL Team
At BILL, we supercharge the businesses that drive our economy with innovative financial tools that help them make big moves. Our vision-driven team makes a real impact on growing businesses. We operate with purpose and curiosity—because that’s what drives innovation.
Author
The BILL Team
At BILL, we supercharge the businesses that drive our economy with innovative financial tools that help them make big moves. Our vision-driven team makes a real impact on growing businesses. We operate with purpose and curiosity—because that’s what drives innovation.
Get more from BILL
Subscribe to finance insights and thought leadership content delivered straight to your inbox.
By continuing, you agree to BILL's Terms of Service and Privacy Notice.

Frequently asked questions

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Software Comparison

BILL Spend & Expense
Best for AI expense automation
4.5 on G2
  • Smart corporate cards with real-time tracking, flexible limits, and instant visibility into every transaction across your team [1]
  • Unlimited free virtual cards with unique numbers for each vendor or subscription—freeze, delete, or set custom limits instantly to prevent overcharges and reduce fraud risk [5]
  • AI-powered auto-categorization and receipt matching that connects card transactions and expenses into a single reconciliation workflow [1]
  • Customizable budgets with spend controls based on merchant, amount, receipt requirements, and configurable approval workflows [3]
  • Auto-freeze on cards with incomplete transactions, ensuring receipts and documentation are captured before additional spend is approved [1]
  • Up to 7x points on restaurants, 5x on hotels, 2x on recurring software, and 1.5x on all other purchases (rates shown are for weekly or daily billing cycle; rates vary by billing frequency) [2]
  • Two-way sync with QuickBooks, NetSuite, Sage Intacct, Xero, and Microsoft Dynamics; additional integrations with Acumatica, Slack, and HRIS platforms [1]

Pros

  • $0/user/month with all features included—no paid tier to unlock [4]
  • Merchant controls and auto-freeze cards at no extra cost [1]
  • Credit lines that don't fluctuate daily based on bank balance [4]
  • All ERP integrations (NetSuite, Sage Intacct, Xero) included free [1]

Cons

  • 12-month holding period before rewards can be redeemed [2]
  • Category reward multipliers cap at $5,000/month per category [2]
  • Less established in global, enterprise-scale expense programs with multi-country regulatory requirements

BILL Spend & Expense pairs corporate cards with AI-powered expense management and budget controls in a single platform at no cost—teams aren't paying per user or upgrading to unlock features that competitors gate behind paid tiers.

Merchant-level spend controls and auto-freeze on incomplete transactions give admins granular oversight without manual policing, and two-way ERP integrations are included free where Ramp and Brex charge for NetSuite and Sage Intacct access. The main trade-off is an initial 12-month rewards holding period before accumulated points can be redeemed. [1][2][3][4]

Commonly compared to: Ramp and Brex (for card-first expense management), and SAP Concur (for enterprise expense programs).

Pricing
$0/user/month with no annual fee
Integrations
Two-way sync with QuickBooks, NetSuite, Sage Intacct, Xero, and Microsoft
Ideal company size
SMB to mid-market
SAP Concur
Best for large enterprises
4 on G2
  • AI-powered receipt capture via ExpenseIt on the SAP Concur mobile app, with smart matching that combines credit card charges and e-receipts into expense reports automatically [7]
  • Configurable approval workflows with built-in audit rules that flag policy exceptions, plus optional Intelligent Audit and Verify add-ons for automated compliance checks [6][7]
  • Modular product suite: Concur Expense, Concur Travel, and Concur Invoice are separate products that can be purchased individually or together, so organizations can start with expense management and add capabilities over time [6]
  • Bank card feed integrations that import corporate card transactions directly into expense reports for automatic reconciliation [6]
  • Joule, SAP's AI assistant, for expense report review, spend analysis, and cost estimation [6]
  • Budget tracking and monitoring tools that give finance teams visibility into spend against departmental or project-level budgets [6]
  • Support for global operations with multi-currency expense reporting and country-specific tax and regulatory compliance tools [6]
  • Pro: 300+ pre-built integrations including native SAP ERP sync [7][8]
  • Pro: Global coverage with multi-currency and regulatory compliance tools [6]
  • Pro: Modular—add travel or invoice management without switching platforms [6]
  • Pro: AI-powered receipt capture and smart matching via ExpenseIt [7]
  • Con: Quote-based pricing; no published rates on the website [6]
  • Con: No corporate card offering; relies on bank card feed integrations [6]
  • Con: Implementation can be complex for smaller organizations [6]
  • Con: Live support requires purchasing the User Support Desk service [6]

SAP Concur is the incumbent in expense management software, with the largest partner ecosystem and broadest global footprint on this list. Its modular approach gives large organizations flexibility to start with expense management and layer on travel or invoice capabilities independently.

The trade-off is complexity—pricing is opaque, there's no corporate card offering, and smaller teams may find the platform more than they need. Organizations already in the SAP ecosystem will get the most value from native S/4HANA integration. [6][7][8]

Commonly compared to: BILL (for SMB expense management), and Coupa (for enterprise spend management).

Pricing
Quote-based
Integrations
QuickBooks, Xero, Sage,TSheets, Gusto, & most business credit cards.
Ideal Company Size
Mid-market to enterprise
Ramp
Best for a broad spend platform
4.8 on G2
  • Corporate cards with customizable spend controls by merchant, category, employee, or department, plus unlimited virtual and physical cards [9][10]
  • AI-powered receipt matching, transaction coding, and memo suggestions that auto-populate as soon as a card is swiped [9]
  • Policy agent that reviews every expense against company policy, auto-approves compliant transactions, and escalates only exceptions with full audit trail [9]
  • Expense submission via SMS, Slack, or Microsoft Teams in addition to web and mobile app [9]
  • Reimbursements for out-of-pocket expenses paid to employees' bank accounts in 1–2 business days [9]
  • Real-time spend reporting with custom dashboards, natural-language queries, and proactive overspend alerts [9]
  • Broader spend platform that includes AP automation, procurement, vendor management, and treasury alongside expense management [9]

Pros

  • Free plan includes corporate cards, expenses, and bill pay [11]
  • AI policy agent reviews 100% of expenses automatically [9]
  • Submit expenses via SMS, Slack, or Teams—no app required [9]
  • Broader spend platform covers AP, procurement, and vendor management [9]

Cons

  • Budget tracking requires Ramp Plus at $15/user/month [11]
  • NetSuite, Sage Intacct, and Dynamics integrations require a paid plan [11]
  • HRIS syncs and auto-lock cards require a paid plan [11]
  • Credit limits fluctuate daily based on connected bank balance [12]

Ramp's strength is breadth—it's not just an expense tool but a full spend management platform that includes AP automation, procurement, and vendor management alongside expenses. The AI policy agent is a differentiator, reviewing every transaction against company rules rather than relying on manual manager approvals.

The trade-off is that several features mid-market teams rely on—budget tracking, ERP integrations beyond QuickBooks and Xero, and HRIS syncs—require upgrading to Ramp Plus at $15/user/month plus a platform fee. [9][11]

Commonly compared to: Brex and BILL (for corporate cards and expense management), and SAP Concur (for enterprise expense programs).

Pricing
$0/user/month
Integrations
QuickBooks, NetSuite, Xero, Sage Intacct, Slack, & 100+ accounting tools.
Ideal Company Size
Startups to mid-market
Brex
Best for global teams
4.8 on G2
  • Corporate cards with customizable spend limits by role, department, or category, plus auto-approve for in-policy expenses and auto-decline for out-of-policy spend [13][14]
  • AI-powered expense reviews that auto-approve compliant transactions and surface only exceptions for human review, with clear visibility into why a transaction is flagged [13]
  • Auto-generated receipts and memos with OCR that matches receipts in any language or currency, plus automatic GL coding by department, project, and entity [13]
  • Live Budgets that let department heads set top-level budgets, provision spend to individuals or teams, and track usage in real time with anomaly detection [13]
  • Global reimbursements in 70+ countries in employees' local currency, with subsidiaries able to issue reimbursements from local bank accounts [13]
  • Expense submission and approval via Slack and WhatsApp, with in-app commenting on individual transactions [13]
  • Broader financial platform that includes bill pay, business banking with up to 3.68% yield, and treasury alongside expense management [14]

Pros

  • Free plan includes corporate cards, expenses, bill pay, and travel [15]
  • AI expense reviews with 99% average policy compliance rate [14]
  • Global reimbursements in 70+ countries in local currency [13]
  • Live Budgets with real-time tracking and anomaly detection [13]

Cons

  • Live Budgets require Premium at $12/user/month [15]
  • HRIS syncs and customizable ERP integrations require a paid plan [15]
  • Credit limits fluctuate daily based on connected bank balance [16]
  • Multiple expense policies and dynamic review chains require Premium [15]

Brex positions itself as a full financial stack for startups—cards, expenses, banking, and treasury in one platform. The AI expense reviews and 99% average compliance rate (per Brex's internal metrics) are notable, and the global reimbursement coverage across 70+ countries is broader than most competitors on this list.

Like Ramp, Brex gates budget management and HRIS integrations behind a paid tier, and credit limits fluctuate daily based on your bank balance. Teams that need predictable spending power or are past the startup stage may find the pricing structure adds up. [13][14][15]

Commonly compared to: Ramp and BILL (for corporate cards and expense management), and SAP Concur (for enterprise expense programs).

Pricing
$0/user/month
Integrations
NetSuite, QuickBooks, Workday,SAP Concur, Slack, & global banking portals.
Ideal Company Size
Startups to mid-market
Expensify
Best for simple reimbursements
4.5 on G2
  • SmartScan receipt capture by photo, email forwarding (receipts@expensify.com), or text message; auto-extracts transaction details and categorizes expenses [17]
  • Bring-your-own-card support: link existing corporate cards from 10,000+ banks globally for automatic reconciliation without switching card providers [17]
  • Expensify Visa Commercial Card with cash back on US purchases; cash back first offsets the Expensify subscription cost, then flows to the company's bank account [17]
  • Concierge AI for automated expense categorization, policy violation flagging, rule enforcement, and error reduction [17]
  • Global reimbursements for employees and independent contractors in their local currency [17]
  • Chat-based collaboration directly on individual expenses to resolve questions in real time rather than through email follow-ups [17]
  • 45+ integrations including QuickBooks, NetSuite, Sage Intacct, Xero, Workday, and Gusto [17]

Pros

  • Bring-your-own-card from 10,000+ banks globally [17]
  • Expensify Card cash back can offset the subscription cost [17]
  • SmartScan receipt capture by photo, email, or text message [17]
  • 45+ integrations including major ERPs and payroll systems [17]

Cons

  • No free plan; starts at $5/user/month [18]
  • Pricing structure varies by card spend volume [18]
  • Budget management, advanced approvals, and expense policies require Collect or Control plans [17]
  • No department-level budget management on par with card-first platforms

Expensify's strength is accessibility—it has the lowest barrier to entry for teams that just need to start tracking expenses and submitting receipts. The bring-your-own-card support from 10,000+ banks means companies don't have to switch card providers, and the SmartScan receipt capture (by photo, email, or text) is one of the more flexible input methods on this list.

The trade-off is that several features mid-market teams expect—budget management, advanced approvals, and expense policies—require upgrading to the Collect or Control plans, and spend controls are primarily limited to the Expensify Card rather than extending across all connected cards. [17][18]

Commonly compared to: Zoho Expense (for budget-friendly expense management), and BILL and Ramp (for integrated cards and expenses).

Pricing
From $5/user/month
Integrations
QuickBooks, Xero, Sage, TSheets, Gusto, & most business credit cards.
Ideal Company Size
Small to mid-market
Zoho Expense
Best for budget-conscious teams
4.5 on G2
  • Autoscan receipt capture with OCR that auto-categorizes and itemizes each expense, plus the ability to split or tag expenses across departments, projects, or cost centers [19][20]
  • Automated per diem calculations with pre-defined rules based on country, location, and trip details for regional compliance [20]
  • Corporate card management with real-time feeds that automatically match transactions to uploaded receipts for faster reconciliation [20]
  • Mileage tracking with four input methods across Android, iPhone, and Apple Watch [20]
  • Configurable approval workflows, expense policies, and audit rules with detailed audit trails for compliance [19][20]
  • Custom modules, workflow automation, webhooks, and configurable UI elements for businesses that need tailored expense processes [19]
  • Active-user pricing model: only employees who actually create expenses are charged, so admins and approvers who don't submit reports are free [21]

Pros

  • Free plan available for up to 3 users with core expense tracking [21]
  • Active-user pricing—admins and approvers aren't charged [21]
  • Automated per diem calculations by country and location [20]
  • Deep customization with custom modules and workflow automation [19]

Cons

  • Corporate card feeds and multi-level approvals require Standard plan [21]
  • Deepest value requires the broader Zoho ecosystem (Books, People, CRM) [19]
  • No corporate card offering; relies on connecting existing cards [20]
  • Travel booking, per diem, and live budgets require Premium plan [21]

Zoho Expense offers unusually deep customization at a low price point—custom modules, workflow automation, webhooks, and configurable UI elements that most competitors don't expose. The active-user pricing model is genuinely cost-effective for companies where only a portion of employees submit expenses regularly.

The trade-off is that there's no corporate card offering—you'll need to connect your existing cards—and the platform delivers its deepest value when used alongside other Zoho products like Zoho Books and Zoho People. [19][20][21]

Commonly compared to: Expensify (for budget-friendly expense management), and SAP Concur (for global compliance and customization).

Pricing
Free (3 users); from $4/user/month
Integrations
Zoho Books, QuickBooks, Xero, Sage, Microsoft Dynamics, & Google Workspace.
Ideal Company Size
Small to mid-market